Dear Brian   I have no hesitation in providing a reference for ILS- Crown as your organisation has consistently delivered excellent service at enviable rates to both me and my clients.   Our association goes back further and over the past 6 years I have come to regard ILS-Crown as a highly competent, professional lift maintenance firm.   All callouts are responded to swiftly and the first time fix is extremely high. I would go so far as to say that ILS-Crown are better than the majority of its better known competitors.   Yours sincerely P. Titus Account Manager McAlpine Business Services  Corporate

Dear Sirs   I write to confirm that Industrial Lift Services carry out the comprehensive maintenance of the lifts at our premises at West World , West Gate, London W5 to the value of approximately £15000 plus repairs.   I would also confirm that the contract has been satisfactorily executed, and although this is the largest single contract we have with Industrial Lift Services , we do have several smaller contracts to the value of  approximately £10,000 plus repairs and these too have been satisfactorily executed.   I trust the above information is of assistance and would confirm that we would have no hesitation in recommending Industrial Lift Services as a reliable and efficient contractor.   Yours faithfully Ian Linfield Management Surveyor Lewis AYR Ltd

Dear Sirs   Re: Western Geophysical   As arranged during our meeting today, please advise when Loher will be returning to site to resolve the drive problems.   Although this project was initially marred by the demise of one of your suppliers, I was very pleased with your ability to overcome these difficulties and install some very good lifts. The efforts of your men on site, in particular Alan are to be congratulated.   I hope that we shall be working together again in the not too distant future.   Yours sincerely R. Bricknell Projects Director Lerch Bates & Associates Ltd

Dear Sirs   Luton S.O – Works to Passenger Lift   I enclose our instructions numbers 4 and 5 in respect of the temporary load plate in the car and the supply of a spare PC board for the lift controller.   The customer has asked me to formally record his thanks for the manner in which the work was undertaken in that it was completed to programme, within budget and to the customers satisfaction.   I would also like to add my thanks for your standard of care and co-operation throughout the project.    Yours sincerely P.M Longman National Design Consultancy

Dear Norman   Re : Dragons Health and Fitness Club, Orpington   May I take this opportunity of thanking you and all your staff in achieving a first class job within a very tight programme. It has been very much appreciated by not only our Company but also the Client and the Clients Project Manager.   I look forward to working with your team again in the near future.   Yours sincerely David L. Wren Contracts Director Claydon Associates Building contractors

Dear Mr Humphry   May we take this opportunity to express how pleased we were with the refurbishment of Lift no:1 , carried out by Crown Elevators at our main Post Office.   The standard met our specification and the site was left clean and ready for operation.   We would not hesitate in recommending you to others.   Yours sincerely   B. Gee Engineering Manager   Royal Mail

Dear Sirs   I would like to take this opportunity to inform you that I am leaving the management department of St Quintin and  will be working for the City Development Team. I would like to take this opportunity to thank you for all the work you have done at Walbrook House and to state that I am extremely impressed with the service that my clients and myself have enjoyed regarding the above building.   I have passed on your details to my successor , Garith Brown and have given you a glowing recommendation and advising that he takes every opportunity to continue working with you.   Yours sincerely     M. Kelly  St Quintin Chartered Surveyors